A comprehensive maker support for your gyoza production
Our experienced staff will respond promptly and reliably, providing full support for your Fully Automated Gyoza Machine to minimize your production down-time.
Service Flow
Check your service eligibility
For second-hand or transferred products, user registration (against fee) is required.For more details, please inquire with us.
Please contact us from one of the following methods:
+81 53 436 7521 Available hours: 9:00–12:00, 13:00–16:00 (closed on weekends and holidays)
Send us an inquiry from here.
Solutions provided by our staff:
Resolution via Phone/Email/LINE/Whatsapp
We will guide you through troubleshooting and maintenance procedures.
This is the most cost-effective method for a quick resolution.
Resolution by Shipping Replacement Parts
If the issue can be resolved through parts replacement, you can purchase the part from us. We will send you the necessary parts to you by EMS or Air Courier.
Resolution through Factory Repair
If adjustments or part replacements are difficult, we may recommend repairs and adjustments at our factory. Send us the unit after speaking with our staff.
Resolution through On-Site Repair
We can arrange a visit to your location (please note that scheduling may take time).
Details about the visit schedule and fees will be explained over the phone.
If you are in a hurry, please consider other resolution methods.
For inquiries on repair or maintenance, feel free to contact us from here.
