About used/second-hand gyoza machine, please read this section carefully
We do not sell used products at our company.
Repair support and parts sales for used products require paid registration.
Please be cautious before purchasing used machines!
There have been frequent issues.
Our Compact Gyoza Machine is a custom-made product tailored to the customer's gyoza size.
As such, when purchased or transferred as a used product, it is not uncommon for there to be issues due to differing specifications.
Typical troubles that have been reported include the following cases.
The size of the gyoza is different from what you require.
As a custom-made machine, changing the size will incur an additional cost (anywhere between US$ 2,000~4,000)
The machine's frequency (Hz) does not match your region.
You may have issues with the machine speed.
Missing parts
The used machine may not have all the original parts required for correct operation.
Trouble with operation and maintenance
There have been cases where proper operation is not possible due to the lack of instructions.
Gyoza skin does not match the machine specifications
If the skin size does not meet the specifications, it will not be possible to form the gyoza accurately.
Machine malfunction
Although the machine may look alright on extrerior, it is possible that the machine is experiencing issues on the inside, causing difficulties with machine movement or gyoza formation.
Unexpected expenses
Due to the issues mentioned above, repairs or additional parts purchase may be required after purchasing a used product, which could result in unexpected expenditure.
If you require Toa support for used products
Used or transferred products require registration as a new user.
Registration fee: 70,000 Japanese Yen (+ tax if required)
After registration, repair services and parts sales from Toa Industry will be available.
Cases where repair support is unavailable:
- Unregistered products.
- Products manufactured before January 2009 (service discontinued).
Note:
※ Parts sales and repairs after registration are subject to additional charges (not incuded in registration fee).
※ Registration and repair service do not guarantee stable production.
※ If using the product for the first time, it is recommended to take an operation safety training course (for a fee).
For those who wish to register used products,
please contact us.
Notice regarding the discontinuation of repair support for certain products.
Since the launch of our Compact Gyoza Machine over 40 years ago, we have made continuous minor design changes and modifications, leading to the alteration and discontinuation of certain parts.
Until now, we have strived to secure as much stock of these discontinued parts as possible to continue offering repair services. However, it has become increasingly difficult to supply these parts and provide repairs for older machines.
As a result, we regret to inform you that repair support and parts sales for the following products will be discontinued. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Basic consumable parts, such as springs and conveyor belts, will remain available. Please feel free to contact us if you have any questions.
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Target Model: Compact Gyoza Machine (MA-G-1030) manufactured before January 2009.
Effective Date: Jan 2025
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For inquiries about used machines, feel free to contact us.